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Robotic Process Automation is a technology robot that is widely used today. With its outstanding features, RPA has become an indispensable helper of every business. People use the name “all-in-one digital worker” to refer to the automation software robot as well as its benefits in work. Why does RPA have such a name? Because it helps businesses solve jobs in many different fields. This introductory article of   WinActor   will introduce you to an area where RPA is operating: the retail system. Returns processing Currently, e-commerce is a popular type of business and brings high economic efficiency to all companies. For international industries, it makes perfect sense to organize multinational trade via the internet. However, online sales also encounter some problems that require businesses to solve to ensure customer interest. An example is the product return service. To process a return order, employees will have to spend a lot of time because this job requires you to go thr...

  Banking is one of the fastest-growing sectors today. Especially in the digital era 4.0, this industry group has had explosive revolutions, changing people’s purchasing behavior from direct payment to online payment. Many other activities have also been renewed in working methods, from manual labor to process automation. The following article of   WinActor   will give you 10 typical examples of RPA in the banking sector. Customer service When banks handle many different tasks such as querying accounts, finding loan information, etc., customer service will find it difficult to solve problems. RPA can help employees overcome difficulties. In particular, software robots help to solve low-priority queries, freeing up the majority of bankers. From there, they can focus on high-priority questions that RPA can’t do. In addition,  RPA  also reduces the time it takes to verify customer details from multiple systems. On average, the robot’s completion time is only half t...

  One of the best ways to protect yourself is to have an insurance policy. That’s right, and now many insurance companies have been born to serve the needs of the people. Usually, to perform customer-related tasks, employees will have to spend a lot of time handling them manually. Knowing that fact, many insurance companies have applied modern technology to relieve pressure on their employees. One of them is Robotic Process Automation. The following article of   WinActor   will introduce you to 9 applications of RPA in the insurance field. New Business & Underwriting Underwriting is the process that involves gathering information from a variety of sources to assess the risks associated with a given policy. On average, it can take 3 to 4 weeks to complete this job for manual workers. Therefore, this delay may affect the service quality and reputation of the company. To overcome that situation, businesses can choose  RPA  technology solutions. This is a softwa...

  Currently, many enterprises have applied modern technologies to their production processes. You can easily come across industrial robots and advanced production equipment in factories and enterprises. Among them, the RPA software robot must be mentioned. This is one of the technology solutions businesses are particularly interested in because of its ability to work and manage extremely well. The following article will introduce you to 7 RPA use cases in the manufacturing industry. Difficult problems businesses are facing Most businesses have used physical robots to replace humans in assembly, quality control, or product packaging. However, they are facing difficult problems related to process management and solving office work. Therefore, businesses have come to  RPA  to support them to work. Software robots will perform tasks with fixed logic. It aggregates data and makes reports for plant management. Because RPA has absolute rule compliance, the data processed by the ...

  The robot is a popular concept in the industrial 4.0 era. We often know them through several fields: insurance, business, manufacturing, …. But few people know that robots are still being applied in a lot of human resources. A typical example is Robotic Process Automation. Currently,   RPA   is doing well and is gradually becoming an effective assistant for the human resources department. The following article will introduce you to 8 areas of RPA activities in HR. Benefits of RPA in the field of HR Robotic Process Automation can streamline processes: hiring, referrals, data management, or payroll management. With these uses, software robots make it possible for employees to focus on using their communication skills to recruit and support company culture growth proactively. Here are some of the  benefits of RPA : Improve the productivity of the HR department Strengthening the workforce Improve career development and learning opportunities Refer employees more effect...